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What to do in an emergency on the Trunk Road Network

Scotland

Know what to do if something goes wrong on the road

Breaking down or being involved in a collision on the trunk road network can be frightening. Especially on busy, high‑speed roads. Many drivers aren’t sure what to do in that moment, or what help is available.

This campaign is here to change that.

By understanding the steps to take and knowing what to expect, you can stay safe, get help quickly and feel more confident if the unexpected happens.

Be prepared before heading out on the network


Being prepared for the unexpected is one of the most important things you can do before travelling on the trunk road network. Having a recovery service in place means help is available quickly if something goes wrong.
It’s also important to know how to respond in different situations. Before setting off, make sure you:

  • Check your vehicle’s lights and tyres to ensure it’s road‑ready
  • Pack an emergency travel kit to keep in your vehicle, in case of unexpected delays or breakdowns
  • Keep your vehicle’s servicing up to date to reduce the risk of preventable issues

A little preparation can make a big difference if you find yourself in an emergency.

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If you need to stop on the trunk road network

If your vehicle breaks down or you’re involved in an incident, follow these steps to help keep yourself and others safe:

Move off the road if you can
Try to leave the carriageway by exiting the road, using a service area, or pulling into a hard shoulder or emergency area. Stop as far to the left as possible.

Position your vehicle safely
Turn your front wheels to the left, away from live traffic.

Make yourself visible
Switch on your hazard warning lights straight away. If it’s dark or foggy, also turn on your sidelights.

Get out and move to safety
When it’s safe to do so, all occupants should leave the vehicle using the left‑hand doors and move behind a safety barrier if one is available.

Get help quickly
Use an Emergency Roadside Telephone where available. This connects you directly to Traffic Scotland and helps emergency services locate you. If needed, you can also use your mobile phone to contact emergency services or your breakdown provider.

Stay safe while you wait
Do not place a warning triangle on the road, as this can put you at additional risk on high‑speed roads.