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Contact us

For up-to-date road travel and traffic information, contact our Traffic Customer Care Line (open 24/7/365).   

Also, find out more on how you can contact us below for general queries and other questions about the trunk road and motorway network. If your query does not require an immediate response, you can get in touch by using our form. 

General enquiries

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Get in touch for traffic and travel information, roadworks, incidents and events impacting road travel. 


Local authority enquiries

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For queries and reports relating to a local road, please contact the relevant local authority directly as Transport Scotland is not responsible for the management of local roads. 

Choose your local authority:

Report road conditions

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To report debris, dead animals, potholes, flooding, overhanging or fallen trees on the trunk road and motorway network. 


Salt treatment enquiries

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Information on gritter and salt treatment on the trunk road and motorway network is available from 1 October to 15 May. Get in touch with any queries or feedback on the service. 


Gantries, VMS & traffic cameras

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Report any issues with gantries, electronic variable message signs, or traffic cameras on the trunk road and motorway network. 


Making a claim

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The trunk road and motorway network is managed and maintained by Operating Companies (BEAR Scotland and Amey) on behalf of Transport Scotland. 

Contact BEAR Scotland for routes in the North West and South East. 

Contact Amey for routes in the South West and North East.

Write to our Care Line

To write to us, please reference Traffic Scotland Website Query in your communications and send to

Transport Scotland, Traffic Scotland Service,
Buchanan House,
58 Port Dundas Road Glasgow,

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